Call 888-339-4248

24/7 Emergency Service:
Call 508-295-7336

Careers - Generator Services, Wareham MA & RI

Accounts Receivable/Special Contract Coordinator

  • Compensation: Negotiable based on relevant experience
  • Employment type: Full-time

Duties & Responsibilities:

Key Competencies

  • Attention to Detail and Accuracy
  • Organization Skills
  • Problem Analysis and Problem-Solving Skills
  • Team Member
  • Sense of Urgency
  • Customer Service
  • Knowledge of Accounts Receivable/Office Administration/Procedures
  • Knowledge of General Bookkeeping
  • Proficient in Relevant Computer Software
  • 1-3 years Accounts Receivable and General Accounting Experience

Daily Objectives

  • Maintain up-to-date billing system, generate, and send out invoices, follow up on, collect and allocate payments.
  • Carry out billing, collection, and reporting activities according to specific deadlines. Monitor customer account details for non-payments, delayed payments, and irregularities.
  • Review AR aging to ensure compliance and ensure collection policy is followed.
  • Follow established procedures for processing receipts, cash etc.
  • Process credit card payments, prepare bank deposits, investigate, and resolve customer inquiries, process adjustments when needed.
  • Maintain good working relationships with technicians and customers particularly when working with special contract customers.
  • Work with our vendors on online billing and changes made within special contracts.
  • Support the team where needed to ensure customers are being taken care by providing excellent customer service. Provide back-up to service department and AP when needed.

Field Service Technician (SE MA & RI)

  • Compensation: Negotiable based on relevant experience
  • Employment type: Full-time

SSG is currently seeking full time qualified EMERGENCY GENERATOR TECHNICIANS for immediate openings. This is a great opportunity for the right candidate to grow and learn in a growing, steady, and secure industry that is always changing and challenging. We will train the appropriate candidate. Technicians are required to have clean driving record, be part of on-call rotation, computer literate, and able to read prints and schematics. We ask that technicians have their own tools both electrical and mechanical, DOT health card and OSHA testing.

Duties & Responsibilities:

  • Observe and follow all safety rules/procedures. Applicant should be well versed in basic maintenance safety principles, lockout/tag out procedures, and personal protective equipment usage.
  • Perform routine maintenance and repairs on generators and transfer switches in the field
  • Maintain proper stock, parts, tools, and safety equipment in vehicle.
  • Complete required paperwork at the completion of each service call including unit make/model/serial/fuel type/test measurements/pictures.
  • Applicant must be able to lift up to 50 pounds, push/pull/carry or maneuver heavier items (with additional manpower or other appropriate devices), climb ladders, work in small crawl spaces, balance, kneel, etc.
  • Communicate clearly to customers and office regarding issues found during service calls.
  • Respond to emergency service calls (as needed) during normal business hours and after hours.
Job requires a candidate who can work and think on their own, analytical mind, common sense, good with customers and customer service; neat, clean, tidy and organized; willing to invest in learning to continually improve their talent levels.
Company offers competitive wages with all the major benefits; yearly training, company vehicle, cell phones, GPS, laptops, and more provided; health insurance, vaca/sick time, 401k, profit sharing, bonuses, disability and much more.

Fill out the form below to send your resume and be a part of South Shore Generator team!

Does your current generator provider stack up?

Authorized dealers for