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South Shore Generator Sales & Service Blog - Wareham, MA

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Workboats: How to Parallel Marine Generators

Joseph Coupal - Wednesday, July 17, 2019

If you run a workboat, you got to see this. The Decision-Maker® 3500 Controller allows you to parallel two or more KOHLER® generators with a single communication wire. No oversized switchgear. No costly add-ons. No problem.

For more information, contact South Shore Generator in Wareham, MA.

Standing Out With Service

Joseph Coupal - Wednesday, July 17, 2019

By: Bernadette Braman

“What makes us different?”

It’s a question every business owner thinks about as they consider how to attract customers and stand out from the competition.

When you sell a product that other companies also sell, there are only two ways to compete: price and/or service. In our business, generators, service is the key.

A focus on service guides everything we do. When my dad, Harry, started South Shore Generator in 1982, he asked his employees three questions. How do we take care of the customer? How do we look good doing it? How do we get paid? He always said if you do the first two right then the third should rarely be a problem. Fast forward and my dad’s retired and my brother Eric and I bought the business and operate on similar basic principles of providing honest family values and service you and trust and rely on... guaranteed! Read more...

What Every Small Business Owner Should Know about Generators

Joseph Coupal - Monday, July 08, 2019
South Shore Generator - Wareham, Boston, MA

When storms and other natural disasters strike, small businesses are especially vulnerable to power outages. While larger companies may have multiple locations that can pick up the slack while operations at one site shut down, the same is usually not true for the typical small business.

As a result, small business owners should take every available precaution to protect themselves from the wrath of nature. In fact, failure to plan for a power outage could result in a loss of business, inability to communicate with customers or clients, temporary (or even long-term) closure, and loss of inventory.

Companies can combat these potential issues by obtaining a generator, which will help restore electricity in the event that power goes out. Regardless of whether you're a one-man show or a rapidly growing small business with numerous employees, having a generator onsite can help avoid the pitfalls that might otherwise ensue in the event of a power outage. The information below outlines some basic information all small business owners should consider when determining whether to purchase a generator.

Different kinds of generators

Two basic varieties of generators are available on the market. Automatic, or standby, generators are permanently connected to a building's electrical system. When the power shuts down, those generators automatically detect the problem and restore power to the building. On the other hand, portable, or backup, generators run on gasoline or diesel and have to be manually installed once a power outage occurs. While automatic generators require little or no work for the business owner, portable generators are typically less expensive.

Safety first

When it comes to generators, safety should be the first priority. Portable generators often emit potentially harmful levels of carbon monoxide. Therefore, they should never be placed indoors when operational. Instead, most manufacturers and industry experts recommend placing standby generators outside at least ten feet from the building it is servicing. That reduces the possibility that harmful emissions will enter the building through windows, doors, or other openings. However, as an extra precaution, management should ensure that buildings are equipped with operational carbon monoxide and smoke detectors. In addition, use heavy-duty, grounded extension cords that are designed for outdoor use. Never refuel gas-powered generators while they are running. In fact, it's best to let the generator cool off completely before refueling to avoid a fire or explosion.

Capacity

Before making a purchase, discuss your energy needs with a company representative or salesperson. A typical generator cannot harness enough wattage to power an entire commercial building. Therefore, focus on what your main priorities will be in the event of a power outage and ensure that the model you select can satisfy your needs.

Properly operating a generator

First and foremost, you should always operate a generator according to the manufacturer's instructions. Consulting local building codes may also be necessary depending on the kind of generator you select. And never be shy about asking questions of the retailer or a licensed electrician. It's much better to get all the information upfront rather than scrambling to find answers in an emergency situation. To minimize potential operational problems, generators should be tested periodically. Again, don't wait until you're in a bind and actually need the generator to find out that it isn't working properly. In addition, take great care not to overload a generator, as that could cause a fire or damage appliances.

Noise

Unfortunately, noise is a normal byproduct of generator use. And some models are particularly loud. Therefore, operate the generator only when necessary to avoid disturbing neighbors. Automatic standby generators are generally quieter than portable models.

Conservation

Operating a generator only when necessary is important. If no power is needed at a given moment, make sure to turn off the generator to avoid waste. Also, keep in mind less expensive alternatives to running a generator. For example, in certain circumstances, battery-powered lights might work just as well as light fixtures fueled by a generator.

A generator may not be a foolproof solution to keeping your small business going during a power outage. However, generators can be helpful in minimizing the problems that going off grid can cause.

For more information, contact South Shore Generator.

Source: triplepundit.com

Industrial Diesel Generators Provide Big Power

Joseph Coupal - Monday, June 24, 2019
South Shore Generators - Wareham, Boston, MA

The Generac line of 750 kW – 3.25 MW industrial diesel generators combines the precise components, designed, manufactured, and supported by a single source—Generac Industrial Power. We control every part of the production and testing process—engines, alternators, control systems, enclosures, and base tanks. These components are all specifically designed and built to meet the highest reliability and performance standards.

Inside every Generac generator is over half a century of innovation hard at work. Before a design goes into production, we test every aspect of it in our own state-of- the-art R&D facility, to UL2200 standards.

Need More Power? Consider MPS

While many facilities can be served by a single large kW generator, your operation may be growing and need more flexibility and scalability for backup power. Generac’s disruptive Modular Power Systems (MPS) allow you to easily add generators as your power needs grow. Our MPS features integrated on-generator paralleling so there is need for expensive and large third-party switchgear. This means you can purchase the kWs that meet your power needs now, and grow as needed. This allows you to invest more of your initial capital in equipment or machinery that serves your core business functions.

For more information, contact South Shore Generator.

Source: generac.com

Commercial Generators for Large Outdoor Events

Joseph Coupal - Tuesday, June 18, 2019
South Shore Generators - Generac Industrial Generators

Festival and outdoor event season is fast approaching. Outdoor concerts, movie series, jamborees and festivals start up in the spring and run all through the fall. Municipalities or organizations that host and coordinate these types of events need outdoor power. Commercial generators are the way to supply power to vendors and attractions.

Even if the chosen venue has power, additional power is often required. Commercial generators can supply power to food vendors, musicians, for lighting, amusements or for any other needs.

South Shore Generator offers a complete line of commercial generators in the size to meet your power requirements. Outdoor events, festivals and concerts need a lot of power. If you are an event coordinator or town manager, you need a commercial generator you can rely on, and that starts with a reliable company.

Our generators can accommodate home shows, sporting events, festivals, conventions, tent companies and more. For rental generators, contact South Shore Generator for more information.

Thomson Power Systems Quick Connection Panels for Emergency Backup Generator Connection

Joseph Coupal - Tuesday, June 11, 2019
South Shore Generators in Wareham,MA

Thomson Power Systems manufactures the Quick Connection Panel (QCP). The QCP can provide a quick and safe portable generator connection to your system when normal power is interrupted during a natural disaster or main power failure. The Quick Connection Panel enables your facility to accept temporary service from a rental or portable generator. This feature is also available as an option on our ATS product line.

UL Certification:

It is important for your emergency back-up power solutions to be UL Certified. The Quick connection Panel is UL certified to the Automatic Transfer Switch Standard UL1008 Supplement SB.

Models are available in stock. Contact South Shore Generator in Wareham, MA for assistance.

How Businesses Can Get Ready for Hurricane Season

Joseph Coupal - Monday, June 03, 2019
South Shore Generators in Wareham,MA

The 2019 hurricane season is quickly approaching. Early preparation is the smartest way to ensure business continuity and protect employees.

While the full hurricane season lasts from June 1 to November 30, building an early plan of action helps businesses craft emergency hurricane communications ahead of time, map out their evacuation routes, and brace for impact. Developing a plan well before a storm arrives also gives employers and their people much-needed peace of mind.

What will the 2019 season look like?

It’s anticipated that the coming hurricane season will see a number of named storms. AccuWeather, which provides global forecasting services, is predicting a slightly above-normal season with 12-14 storms likely to form.

Five to seven of those systems could develop into named hurricanes, with two to four strengthening into major hurricanes (a major storm is category 3–5, unleashing devastating to catastrophic damage). While a business can’t control where a storm hits or how damaging it will be, early planning is essential to minimizing the impact.

The following guide is designed to help every business protect their organization and people if a hurricane makes landfall in their area.

1. ASSESS WHAT MATTERS MOST

Where does a company even begin when facing potentially profound damage to business continuity? It’s a daunting task to take on in the face of organizational disruptions that could result in danger to your staff and considerable financial loss.

The best place to start: look closely at what keeps your business up and running and what factors are relevant in dealing with a hurricane. Chances are it’s your people, your assets, and your location.

Take action early to protect these key elements, maintain order, and rebound quickly after a storm passes through.

Protect Your People

A company is only as strong as the people it employees. And just as you look to your workforce to handle specific business functions, they look to you for leadership and guidance.

This need is never more pronounced than when your business is facing a potential crisis. Your employees often turn to management to help keep them safe, connected, and informed in the event of a disaster.

With today’s highly mobile workforce, safeguarding your employees is no easy task. In order to protect your people, you need to take several factors into consideration:

  • Where is each employee located—not just in a directory, but in real time?
  • Which employees travel and what is their current schedule?
  • Do you have remote or lone workers? If so, where are they at any given moment?
  • Do you have a mass notification system in place to quickly and easily notify your people?
  • Is each employee being tracked by HR, travel, and/or building badge systems so they can be reached immediately?

Inventory Your Assets

Networks, data, equipment, technology, supplies, products, and facilities are just a few of the assets at risk during a hurricane. Threats include not only flooding and high winds, but gas shortages and power outages.

The Federal Emergency Management Agency (FEMA) recommends a Continuity Resource Toolkit, which can help businesses “prepare for and adapt to changing conditions and recover rapidly from operational disruptions.”

Identify the following assets now to prevent stress and headaches later:

  • Where are your assets located?
  • What kind of physical protection is available for each asset?
  • Which assets are critical to running the business?
  • Are these assets owned or insured?
  • What assets are leased and what is your responsibility if they are damaged?

Fortify Your Locations

Weather-related events are often at the mercy of their specific geographic location. Flooding can occur at a single building or at all of an organization’s facilities along the coast. You’ll need to consider how you’re going to reinforce each location.

Even facilities located far inland are still vulnerable to major damage. A hurricane might weaken to a tropical storm, but a slow-moving system can stall over a heavily populated area and cause catastrophic flooding.

Questions to ask:

  • What is the address of every location under your company umbrella including storage facilities and transportation lots?
  • What is the evacuation plan for each facility? For example: entrances/exits; stairs, elevators and escalators; parking lots; and access to the closest hurricane evacuation route.
  • Which people/teams work at each location?
  • What are the biggest risks for each facility and how fortified are they to withstand potential damage?
  • What types of materials are in place necessary to get a facility up and running again?

2. BUILD YOUR EMERGENCY PLAN

In the panic of an approaching storm, it’s human nature to lose focus. Having an explicit emergency plan in place is crucial to minimizing the confusion surrounding a hurricane.

Your plan should be flexible to account for inevitable changes in people, assets, and locations. It should incorporate basic infrastructure elements that are unlikely to change even as your business evolves over time.

Back Up Your Data

It might feel like a no-brainer, but it’s an easily overlooked practice. Ensure your data is backed up offsite to safeguard against on-premises damage (flooding or fires can destroy on-site servers).

Regular data backups with a redundant system will safeguard your business against loss. If one server goes down, the backup will come to the rescue.

Set Up Cloud Systems

Disaster recovery is why cloud-based systems are the preferred choice for IT professionals. If you have to work from a different location, you want to be certain you can access key business systems and data from mobile devices. This may include payroll, CRM, and HR systems. If you haven’t converted such systems to the cloud, now is the time.

Create Checklists

Build a checklist of tasks to perform throughout the entire duration of a hurricane. Store the list on a cloud application for easy access, but also physically post it where your people can easily reference it if there’s a power outage. Be sure to communicate this list to key stakeholders if you’ll be away or unavailable.

Review Contracts

The aftermath of a major storm isn’t the time to figure out what your contractual obligations are. Proactively review your contracts with vendors, insurance providers, and landlords. There should be specific callouts for weather-related events, damages, and complete loss. If not, notify contract owners directly to find out what their weather-related clauses are.

Map Evacuation Routes

Help your people find the safest way out of their facility to minimize chaos and ensure everyone’s safety. You’ll want to work with facility managers to determine which stairwells and doors should be used, identify parking lot exits, and what surrounding streets should be taken. Post physical maps on each floor to familiarize your people with approved evacuation routes.

Implement a Two-Way Communication System

A potentially life-saving addition to your emergency plan: communication. Ensure every employee is safe and able to communicate during a hurricane both with leadership and with each other. Even if the internet is down due to a power outage, you should still be able to relay vital information to your people.

Emergency communication software enables leadership to deliver real-time information to employees across multiple channels and devices at one time. You can also use the system to check in with employees for status updates and to provide evacuation details. No matter where employees are located and what devices they’re using, you can help them stay safe and informed.

In order to optimize your emergency notification system, you should regularly update your company directory with accurate contact information for each employee. Pre-set templates help administrators prepare in advance and relay information quickly with only a few clicks. This saves precious time from having to create a new message from scratch. Templates should include email, voicemail scripts, SMS texts, and push notifications. Click here to access our free hurricane templates.

3. CREATE EMERGENCY RESPONSE TEAMS

When it comes to protecting your people, assets, and locations—it takes a village.

Once you have your plan in place, it’s time to delegate and practice. Don’t forget: an emergency plan is only as good as the people following it. Everyone must have a thorough understanding of what to do in any given scenario if it’s going to work.

Define Clear Roles and Responsibilities

A hurricane preparedness plan will contain several moving parts involving multiple people. Be sure to designate roles to employees who are up to the challenge. Communicate specific responsibilities with each stakeholder and make sure they have the resources and technology they need. Let everyone know who is on each team and who they can look to for specific information.

Train Teams

You have to do more than simply tell people their responsibilities—you must also thoroughly train them. Get the team together to review protocol and answer any questions they may have. As the company evolves, so too should the plan. Be sure to modify it with every new location, expansion, or change to a facility.

Role Play

Practice your plan with mock drills. Role-playing various scenarios may seem silly. But when facing a dangerous, deadly hurricane, team members will be more likely to remember a drill than a bunch of text. You can choose whether to give the team notice or conduct impromptu drills to mimic a real-life emergency.

Hurricanes will happen. The good news: You now have a solid framework in place to prepare your business for a violent storm. Weather experts can forecast hurricanes days in advance, and businesses should use that insight to their benefit. Follow the guidelines above and help your business weather the storm.

Keep Your People Aware

AlertMedia is the leader in emergency communication software. Thanks to two-way messaging, an intuitive user interface, and 24/7 customer support, you can rest easy knowing you’re prepared if a storm is heading your way.

For more information on generators for your business, contact South Shore Generator in Wareham, MA.

Source: alertmedia.com

Generators for Hurricane Season

Joseph Coupal - Tuesday, May 28, 2019
South Shore Generator - Kohler Pro7.5e portable generator

Hurricane season is approaching. A near normal hurricane season, which extends from June 1 to the end of November, includes 10 to 16 named storms (winds of at least 39 miles an hour); 4 to 8 of which may grow to hurricane strength; and 1 to 4 of that bunch developing into a major hurricane of 111 mph winds or higher. Need any more reason to consider a generator?

Plan ahead. Keep in mind that buying a generator isn’t like buying a lawn mower or snow blower—you shouldn’t just go and get something that looks good, even in a pinch. Your best bet is a stationary generator, which is pro-installed and switches on when needed. But they can take weeks to install given local zoning laws that regulate permits, setbacks, and inspections after you’ve selected the model itself.

Safety first. And even if you buy a portable generator and plan to run extension cords for your lights and refrigerator, for safety's sake we recommend having an electrician install a transfer switch for a less messy hookup. An electrician can also help you decide how capable a generator you need for the wattage of what you need to power.

Here are some generators from our generator tests that are worth your consideration:

Portable Generators

Portable generators need to be taken outdoors once the power goes out (and whenever else you run it) and started up. They typically run on gasoline, which means you’ll need to keep some on hand. A 7,000-watt portable will use 12 to 20 gallons of gas per day if run continuously. Be sure to add stabilizer, and fire the machine up about every month to be sure it’ll be ready when you need it.

One of Kohler's first portable generators, the 6,300-watt Kohler PRO7.5E, $1,400, delivered ample clean power and many helpful features such as electric start, fuel shutoff, and low-oil shutoff, which protects the engine from overheating if the oil level dips too low.

The 7,000-watt Generac RS7000E, $900, supplied more than enough wattage to power our test appliances and handled surges very well. That power was also fairly clean. Helpful features include electric start, fuel shutoff, and low-oil shutoff.

Stationary (Standby) Generators

For the least fuss—at least once it’s installed—a stationary generator comes on when the power goes off, runs on propane or natural gas, and also starts itself periodically to run diagnostic checks. With most, you need to check the generator’s display for error codes that might require service from your local dealer. A few models have optional modules that will text or email you and/or a dealer should attention be required.

The Generac 6237, offers capable performance. It's claimed to offer 7,000 watts using natural gas and another 1,000 if you use propane. It also comes with a transfer switch, needed for safe operation. Among helpful features is low-oil shutoff with a warning indicator. An add-on option, $280 plus a regular fee, lets you monitor your generator’s status from anywhere using a computer, tablet, or smartphone.

The Kohler 14RESAL, was top-notch at delivering ample, especially smooth power, and it’s claimed to offer 12,000 watts using natural gas and another 2,000 if you use propane. It was among the quietest of the models we tested and includes a low-oil shutoff with a warning indicator. It also comes with a transfer switch. An add-on module, $475, lets you monitor your generator’s status from anywhere using a Windows PC.

For more information, contact South Shore Generator in Wareham, MA.

Source: consumerreports.org

Commercial Generators for Businesses and Outdoor Events

Joseph Coupal - Wednesday, May 22, 2019
South Shore Generators - Generac Industrial Generators

Most of our everyday lives are heavily reliant upon electricity. Residential and commercial generators provide backup power or whole-house power in the event of a power outage. Likewise, portable and inverter generators provide a main source of power to remote and mobile locations such as construction sites, RVs and boats.

Generators can be expensive depending on the type. Important things to consider when choosing a generator include size, output, capacity, fuel efficiency, noise level, technology and cost.

Commercial standby generators

Commercial standby generators are similar to home standby generators but on a larger scale. Commercial models can use paralleling systems to connect multiple generators and provide more power from a single line.

Businesses

Businesses with backup generators will never lose revenue due to lost productivity or downtime during a power outage. Essential businesses like hospitals, airports, data centers or government facilities will never have to worry about not being able to perform critical tasks when the power goes out.

People who host outdoor events

If business entertains or hosts events outdoors, a portable generator will allow you to power outdoor lights, heaters, fans and more.

GENERAC

For over 50 years, Generac has been making residential standby generators. Today it also makes portable and industrial generators, fully automatic transfer switches and accessories for backup power applications. Consumers can choose from multiple fuel types for their generators and many different series and models based on their specific needs.

KOHLER

Kohler can trace its roots back to 1873 making cast iron castings. Today, along with plumbing fixtures, engines and furniture, it manufactures multiple models of industrial, home, portable, mobile and marine generators. Kohler generators can be fueled by natural gas or diesel and can be used to power anything from campers, boats and RVs, to large businesses and data centers.

For more information, contact South Shore Generator in Wareham, MA.

Source: consumeraffairs.com

A Slow-Moving Storm: The Case for Technical Training

Joseph Coupal - Wednesday, May 15, 2019

By Bernadette Braman

For business own- ers and policy makers in Massachusetts not already grappling with unfilled demand for skilled workers, recent news that Universal Technical Institute (UTI) plans to close its Norwood, Massachusetts campus next year should be a wake-up call.

Since the Norwood campus opened 14 years ago, our company, South Shore Generator, has benefited from the highly skilled technicians who received their training there.

Unfortunately, like many colleges, universi- ties and technical schools in Massachusetts, the Norwood campus can’t attract enough students to remain viable. The 240,000 square foot facil- ity was built to serve 2,220 students from across

New England, but now has just 350. Given the reality of the situation, UTI’s move is understandable, and the institute is making a sensible transition to a business model based on smaller campuses located where there’s strong demand. It’s not a move they took lightly.

They’ll continue to have an admissions team working in Massachusetts, and I hope students continue to pursue the advanced training UTI and other trade schools offer.

Businesses and government must work together to promote the value of vocational education.

Declining enrollment is a major problem facing much of the country, especially New England. And it’s only going to get worse. One of the causes is a significant drop in the birthrate that followed the Great Recession. According to a recent article in US News & World Report, there were an estimated 2.3 fewer babies born in the U.S. between 2008 and 2013, with New England leading the way with the lowest birthrate in the country. The article describes a “slow moving storm,” and cites estimates that the number of students graduating from high school in New England will be 24 percent lower in 2029 than it was in 2012.

Those numbers have already caused several colleges in Massachusetts, like Mt. Ida, to close, and others to merge. Still others are teetering on the verge of bankruptcy.

These demographic pressures only exacerbate another challenge faced by trade schools: the tired but persistent narrative that it’s better to go to a four-year college and get a white collar job. But is it better to work in an office building, or to build an office building? Or in our case, to install the commercial generators used in the office building?

There’s a strong argument to be made for Businesses and government must work together to promote the value of vocational education.

With our generators, your drive doesn’t need to stop when the power goes out. technical training. The trades offer job security, high wages, and students graduating from trade school don’t carry the monstrous debts associ- ated with four-year colleges.

Blue collar guru Mike Rowe of “Dirty Jobs” fame has been preaching that message for years. But are people listening? Rowe notes that there are an estimated 6 million unfilled blue-collar skilled jobs in the US.

More importantly, technical training is criti- cal to the economic well-being of our region.

According to “Blue Print for the Next Century 2.0,” a study on economic development pub- lished by Associated Industries of Massachusetts (AIM), “Massachusetts employers name the shortage of qualified workers as the central impediment to the future of the economy.” So what can we do in the face of this slow moving, and gathering, storm? Businesses and government must work together to promote the value of vocational education. Massachusetts can succeed in a rapidly changing global econo- my – but only if it has a highly trained technical workforce.

It’s essential we make the case for young people that blue collar work gets them off to an early start with a good wage. It provides them with early savings and more time for increased wages over their next five years - with little to no debt. Our future here at SSG and the future of other similar companies, not to mention the overall economy, depends on it.

Interested in a career in generators? Contact South Shore Generator Sales & Service Inc. at gm@ssgen.com


 


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